NOTE: ALL ORDERS WILL HAVE SHIPPING ADDED AFTER ORDER IS RECEIVED unless it is specified in the description of the item that shipping is Included.

You may order by the following ways.

1.         By e-mail  This email address is being protected from spambots. You need JavaScript enabled to view it.

2.         By mail – J.J. & L. Rocks and Minerals

P.O. Box 68

Hickman, NE   68372

3.         All information received is held in the strictest of confidence, and our web site is secure.  

4.         Nebraska sales tax will be added for Nebraska residents,   other use taxes in other states are the responsibility of the buyer to pay.     Sales Tax shall be charged unless we are furnished a tax I.D. number.   Contact us for Nebraska Sales Tax Certificate that has to be on file with us.

5.         All prices are subject to change without notice!   If a substantial price increase occurs, we will notify you before shipment.   Price request quotations before shipment can be made by use of contact us page.

6.   ALL ORDERS WILL HAVE SHIPPING ADDED AFTER ORDER IS RECEIVED unless it is specified in description of the item that shipping is Included.

7.         We carry many other items that are not listed on our web site.   Please use contact us about your needs and we will try to supply your needs via e-mail.

PAYMENTS:

Personal/business checks are accepted as well as Master Card, VISA, money orders, and PayPal.   If payment is by checks there will be hold on the order until checks clear.   On VISA or Master Charge   charges of   less than $25.00 a $2.00 fee will be added.   We do not accept orders from outside of the United States of America.

Please e-mail   This email address is being protected from spambots. You need JavaScript enabled to view it.   for details.   Returned checks are subject to a $25.00 fee.

When paying by VISA or Master Charge we can receive the information by phone if you do not want to use the e-mail option.   This way may be slow, but the security of your order is top priority for us.

PREFERRED payment is PayPal please include: 1. PayPal e-mail information so we can send payment request to you.

SHIPPING:

Orders are generally shipped out within 48 hours.   We ship via UPS and Fedex for Home Delivery (Standard Ground Service), Next Day, Second Day or Three Day. And USPS Priority Mail  The USPS Priority Mail is our preferred method of shipping but will choose the most economical method or your preferred delivery.

MINIMUM ORDERS:

We have a $25.00 minimum order (not including shipping and handling charges).   Orders less than $25.00 are charged a $5.00 small order fee.

 

Back Orders:

At times an item may be out of stock and may be back ordered .   We will advise you of the status of  the out of stock item and it will not be charged until time of shipment.   Items that may have been back ordered under $5.00 will not be back ordered.  

 

Damaged shipment:

If an item or order that is damaged in transit, you must contact the delivering carrier and then notify us so we can file a claim.   Save all cartons and packaging material until inspection of damage is made by the carrier.

 

RETURNS

Please us contact us for a return authorization number and instructions.     All items should be free of defects in material and workmanship, items to be returned must be within 10 days.   If upon examination, the product is found to be defective, it should be returned with a brief explanation of the defect, it will be replaced or credited. All materials or product must   be in original state (unused   or unprocessed).     Please be advised on cut stones and rough stone there is no such thing as a flaw free stone, mother nature is not perfect.   Cabochons and rough must be returned by lot, no high grading.   Merchandise cannot be returned for a credit unless it is plainly defective or obviously not as ordered.   Enclose a copy of   the invoice and reason for return.   There will be a 10% restocking charge on merchandise returned after 30 days from date of invoice.   NO RETURNS AFTER 60 Days.